Terms and Conditions

Shop policies for Embroidery Finesse

Last updated on July/26/2021

Returns & exchanges

I gladly accept returns

Contact me within: 5 days of delivery

Ship items back within: 15 days of delivery

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I don't accept exchanges or cancellations after 5 days of delivery.

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged after 5 days of delivery.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Thank you for your understanding.