Shop policies for Embroidery Finesse
Last updated on July/26/2021
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 15 days of delivery
I don't accept exchanges or cancellations after 5 days of delivery.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged after 5 days of delivery.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Thank you for your understanding.